MOVEMENT STUDIO | REFUND + CANCELLATION POLICY

RENTAL AGREEMENTS + PAYMENTS

Rental Agreements must be signed + payments made within 3 days of booking, or the booking will be released. All cancellations or changes to bookings must be made in writing. Payment for the booking is due upon booking.

CANCELLATIONS + REFUNDS

All cancellations to bookings must be made in writing and may be subject to penalty fees.

If cancellations are made before 72 hours prior to the rental, you may receive a full refund.

If cancellations are made within 72 hours of the rental, you will receive a refund minus a 25% late cancellation fee (first ever late cancel is waived).

If a client no-shows for an appointment, they are billed the full amount.

Should the Owner choose to cancel this facility rental agreement due to  Client's violation of the terms of this agreement, any fees paid by the Client are considered non-refundable and outstanding balances are owed.

BOOKING CHANGES

Every change to a booking is considered a new booking.

DAMAGES

The rental client is responsible to pay for any damages to the studio caused by the rental client or anyone associated with the rental client.

FAILED PAYMENT FEE

After the payment system tries to bill a card TWICE (2) and the card fails both times (due to inaccurate information, card holds, insufficient funds, etc.), the system auto-bills a $10 fee to the client’s account balance. This covers the $5 per failed transaction fee we are billed by our processor for every time a card fails.